Continuing Education Classes

DATE: Thursday November 6, 2025
LOCATION: Hollywood Casino 1968 Miami St. | Toledo, OH 43605

Agency Operations Provide Protection – 9am-12pm
Pending 3 hours ethics credits OH Course #78830 – MI course #90638

Beginning with the processes agencies use in securing and processing client information. This program will discuss the use of agency management systems and how to set up procedures to protect the client and the agencies E & O. Particular attention is placed on processes and procedures. A section covers E-commerce issues.

AI and the Insurance industry – 1pm – 4pm
Pending 3 hours PC credits OH course #78831 – MI course #95138

The integration of artificial intelligence into the insurance industry presents significant opportunities for efficiency and innovation. We will explore how AI can enhance underwriting, claims management, marketing, and customer service. However, it also generates essential considerations regarding ethics, privacy, and regulatory compliance. By preparing the workforce and prioritizing responsible AI usage, the industry can successfully navigate this changing environment.

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